Ekiti State Trade Grievance Redress Mechanism (GRM)

Survey Progress

Completion: 20%

Section A: Respondent Profile
Section B: Awareness & Access
Section C: Complaint Handling
Section D: Overall Satisfaction
Section E: Contact (Optional)

All responses remain confidential

Purpose of the Survey

This survey is designed to measure users' satisfaction with the Ekiti State Trade GRM. Your feedback will help improve the GRM processes, responsiveness, and service delivery. All responses remain confidential.

SECTION D: OVERALL SATISFACTION AND SUGGESTIONS

15. Overall, how satisfied are you with the Ekiti State Trade GRM?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

18. Suggestions for improvement:

SECTION E (OPTIONAL): CONTACT INFORMATION

This section is optional. Your contact information will only be used if you wish to be contacted about your feedback.

19. Do you wish to be contacted about your feedback?

Yes

Survey Progress

Purpose of the Survey

Thank You!